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1. Stay Barcelona Apartments - Eixample

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5
142 reviews
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Address: C/ d'Ausiàs Marc, 71, 08013 Barcelona, Spain
Schedule: Opens at 12:00 PM
Telephone: +34 935 14 16 59
Business type: Vacation home rental agency
Sara Spampinato: Amazing place ! Maria is a kind person. The apartment is à good place for the beach and it's at 15' to barcelona . Thank so much !
Chibuoso Ndamati: With respect to taking back your deposit, never trust them. They give unnecessary excuses
Elsa Rubio: Muy Caro, para un servicio muy malo. No te dan toallas de más 1 por persona y arréglate, muebles del baño roto, ducha rota. La verdad no volveríaFalta modernizarlo y dar mejor atención
мой канал: Terrible apartment. The price and quality do not correspond. They violate the terms of the contract. The apartment is old, the furniture is also
Robert: I would not recommend using their services. Terrible attitude to customers. We were checked in an hour late because the manager was late - we waited outside with four suitcases. Despite the fact that we rented through Airbnb - we had to make a deposit. It has been a month and a half since we checked out but the deposit has not been returned to us, the manager RAMON has FULLY ignored all communications, even though the flat was left in perfect condition. If we do not get our deposit back, we will go to the police because you are behaving like scammers.———No recomiendo utilizar sus servicios. Terrible actitud con los clientes. Nos registraron una hora tarde porque el gerente llegaba tarde - esperamos fuera con cuatro maletas. A pesar de que alquilamos a través de Airbnb - tuvimos que hacer un depósito. Ha pasado un mes y medio desde que hicimos el check out pero no nos han devuelto la fianza, el gerente Ramón ha ignorado TOTALMENTE todas las comunicaciones, a pesar de que el piso se dejó en perfectas condiciones. Si no nos devuelven la fianza iremos a la policía porque se están comportando como estafadores.
Анна Тараканова: Отвратительное агентство! Удерживают депозит месяцами, сдали квартиру с гнилой сантехникой и потолком! На просьбы решить проблему не ответили! Завышают счета за воду, на звонки и смс не отвечают вообще.
Candy Candy: Не рекомендую, снимала два раза квартиру , не хотят возвращать депозит , придумывают 500 причин , сейчас тоже они должны мне за два месяца и не хотят отдавать ,пишу не отвечают, но я была в полиции и надеюсь что с ними скоро разберутся
dolores hervella: Estafadores!!!cuidado!!!Si realizas el chek in mas tarde de las 21:00 te cobran suplemento,en negro,porque no te dan recibo en ningun momento.El apartamento muy defectuoso( cortinas que no suben ni bajan,muebles que se caen a cachos, falta de fundas en almohadas y colchones...).Le solicite una sabana el segundo dia porque mi hijo mancho la unica que nos dejaron y no obtuve respuesta.Me deje prendas olvidadas,y aun sigo esperando la direccion de su supuesto almacen para recogerla....Y lo peor llega cuando tienen que devolverte la fianza( mucho cuidado con sus condiciones,lean bien el papel de la fianza!). Despues de muchas llamadas,mensajes,enfados y discusiones...consegui que me devolvieran parte de la fianza....El resto se lo quedaron alegando que rompimos una silla( mentira). Pero no puedo demostrarlo ya que no saque fotos de todos los desperfectos del apartamento al llegar....90 eu por una silla...sigo esperando la factura....Unos impresentables mentirosos y estafadores!!!!Y siguen mintiendo en la respuesta....mentira sobre mentira....que mala gente por favor....
Gabriela Hyodo: My wife and I rented an apartment with them. After we left they were supposed to give us our deposit money back, but they didn't. They are not replying to our emails anymore. They say that they have to wait for the bills of the period we stayed arrive, but it's been almost 3 months since we left. How they still don't have the bills?It's really unfortunate that this is happening. It's a lot of money for me. If you have any other option I highly suggest you look another place to stay. They cannot be trusted.
Jaqueline Romero: Estafadores. No me devuelven la fianza. Han pasado 3 meses desde que dejé el piso y lo entregué en perfectas condiciones. Cada vez que pregunto obtengo una excusa.
Aleksandr: ⛔️ATENCIÓN⛔️ATENCIÓN⛔️Estos apartamentos y la empresa Maria staybarcelona engañan a la gente y no devuelven el dinero de la fianza. Está escrito en el contrato que los reembolsos se hacen dentro de 30 días, pero de hecho esperé dos meses y el dinero fue devuelto sólo después de que escribí muchos textos e hice muchas llamadas y el dinero no fue devuelto en la cantidad total del depósito que hice. Además, sus empleados mienten descaradamente, no cogen el teléfono y no responden a los mensajes de texto. Cuando a pesar de todo uno de sus encargados consigue contestar, empiezan a inventarse historias de que supuestamente tienen problemas con el banco, se inventan historias de que se han estropeado las sartenes, etc., y se llevan el dinero por ello, aunque todo en su apartamento está muy viejo, las sartenes todas con más hollín que una mina de carbón y además sucias. ¡Tengan cuidado y nunca alquilen apartamentos de esta usuaria y empresa Maria staybarcelonaapartment!⛔️ATTENTION⛔️ATTENTION⛔️These apartments and the company Maria staybarcelona cheat people and do not refund the money for the deposit. It is written in the contract that refunds are made within 30 days, but in fact I waited for two months and the money was returned only after I wrote many texts and made many calls and the money was not returned in the full amount of the deposit that I made. Also their employees brazenly lie, do not pick up the phone and do not respond to texts! When all the same one of their managers manages to answer, they start making up stories about supposedly having problems with the bank, make up stories about ruining pans, etc., and take money for it, although everything in their apartment is very old, pans all with more soot that is blacker than a coal mine and also dirty. Be careful and never rent apartments from this user and company Maria staybarcelonaapartment!⛔️ВНИМАНИЕ⛔️ВНИМАНИЕ⛔️Эти апартаменты и компания Maria staybarcelona обманывают людей и не возвращают деньги за депозит. В договоре написано, что возврат денег осуществляется в течение 30 дней, но на самом деле я ждал два месяца и деньги вернули только после того, как я написала много смс и сделала много звонков и деньги вернулись не в полном размере депозита который я вносил. Также их сотрудники нагло врут, не берут трубку и не отвечают на смс! Когда все таки одному из их менеджеров удается ответить, то они начинают выдумывать истории о том, что у них якобы проблемы с банком, выдумывают истории о порче сковороды и т.д., и снимают за это деньги, хотя в их квартире все очень старое, сковородки все с большим нагаром, что чернее угольной шахты и к тому же грязные. Будьте осторожны и никогда не снимайте квартиры у этого пользователя и компании Maria staybarcelonaapartment
Hair Time: Todo perfecto y muy limpio
Jenny Diez: Recomiendo 100% son dudacalidad - precio muy bueno
Miguel Angel Dominguez Delgado: Empresa súper agradable y muy competente, se nota que son profesionales con años de experienciaRecomendable 100x100
Jordi Jimenez Bassas: sitio muy bueno en su servicio con grandes instalaciones y buen equipo de trabajo , sitio agradable y muy bueno para descansar y relajarse
Marc Crespo: Alquilamos un apartamento con Stay Apartaments y tanto el servicio como el apartamento estuvo muy bien, volvería a repetir.
Katharina Köchl: Do not book with this agency!2 days before we wanted to move in, they told us that we could not move into the apartment. We were offered an alternative apartment, but it still had to be renovated and so we had to move 3 times in 2 weeks!!! The apartment was much smaller than the one we had originally booked, the location was poor anes and also the calls were useless. The deposit was still not transferred to us and we are waiting for this already for 2 months!!!! Actually, it was said that we get this back after 30 working days. I am tired of this agency's excuses and not serious apologies. I feel deceived and fooled.In one of the apartments we slept in the first few weeks the bed collapsed because it was rusty!!!! 1 person just laid down in it and it collapsed - it was just worn out and the quality was bad. Now they want the money for a new bed - but we certainly will not pay a cent.To date we have not received a decent and more importantly reasonable apology for all the trouble - but instead we are still being ripped off. I am just disappointed and speechless. Nothing like this has ever happened to me before.Simply unserious - I would never book anything here again. So, stay away from this company!!!
Emilio Tirado: Oh wow what an experience! The apartment was immaculate, any questions I had were answered properly, and the location was insane, so close to everything I wanted to see. Book this anytime but when I want to go back next year!
Benito Camelas: Me alojé casi 2 semanas en un apartamento con ellos. El apartamento bien, pero la gestión bastante mediocre.Tuve que pagar 50 euros extras Y en efectivo por llegar a la noche (estaba en las condiciones, pero jamás lo he visto en otro sitio) y no me quisieron dar el recibo en ese momento (tuve que ir hasta la oficina a por él). Como si fuera un pago en B, vaya.También tuve que dejar un depósito de 303 euros. Encima, al devolver el depósito (si no has roto nada) ellos te cobran 3€ y te devuelven 300. Los 3€ restantes dicen que se los cobra su banco, pero yo jamás he tenido que pagar por devolver un depósito.En general no contestan al Whatsapp o contestan varios días después.No volveré a alojarme con ellos.
maria daniela frisina: Molto confortevole e in posizione centralissima
Ana MarVi: Nos quedamos en un apartamento de Airbnb pero que en realidad estaba posteado por esta empresa. La persona que lo anuncia en Airbnb se llama Natalia. Esta empresa se dedica a ROBAR. El piso en el cual nos quedamos estaba en muy malas condiciones. La cocina y el baño sucios y descuidados.Nos cobraron €700 de deposito, €150 de servicios y €60 de un pet fee. Esto adicional a todo lo que cobra Airbnb por su parte. Al salir del apartamento nos dijeron que revisaría a fondo el estado del piso, nosotros lo limpiamos y dejamos justo como estaba al inicio. Nos mandaron fotos del somier de la cama diciendo que lo habíamos dañado.Esto es TOTALMENTE FALSO ya que jamas le hicimos un daño al somier. Lo peor es que nos mandaron fotos donde había 3 tablas del somier fuera de su lugar. La chica nos cobro el somier completo!! que nosotros no dañamos! Nos dijo que así no estaba al inicio sin tener ninguna prueba y nos mandaron la factura de 200€ Osea literalmente usaron nuestro deposito para renovar el somier….Esta empresa es una estafa y en ella trabajan estadadores!! Alejense de ella!!!
Elsa Rubio: Very expensive, for a very bad service. They do not give you towels of more than 1 per person and fix yourself, broken bathroom furniture, broken shower. the truth would not returnNeed to modernize and give better care
Robert: I would not recommend using their services. Terrible attitude to customers. We were checked in an hour late because the manager was late - we waited outside with four suitcases. Despite the fact that we rented through Airbnb - we had to make a deposit. It has been a month and a half since we checked out but the deposit has not been returned to us, the manager RAMON has FULLY ignored all communications, even though the flat was left in perfect condition. If we do not get our deposit back, we will go to the police because you are behaving like scammers.———I do not recommend using their services. Terrible attitude with customers. We were checked in an hour late because the manager was running late - we waited outside with four suitcases. Even though we rented through Airbnb - we had to put down a deposit. A month and a half has passed since we checked out but they have not returned our deposit, the manager Ramón has TOTALLY ignored all communications, despite the fact that the apartment was left in perfect condition. If we don't get our bail back we will go to the police because they are behaving like scammers.
dolores hervella: .Le solicite una sabana el segundo dia porque mi hijo mancho la unica que nos dejaron y no obtuve respuesta.Me deje prendas olvidadas,y aun sigo esperando la direccion de su supuesto almacen para recogerla....Y lo peor llega cuando tienen que devolverte la fianza
Jaqueline Romero: Scammers. They do not return my deposit. 3 months have passed since I left the apartment and I handed it over in perfect condition. Every time I ask I get an excuse.
Hair Time: Everything perfect and very clean
Jenny Diez: I recommend 100% without doubtquality - very good price
Miguel Angel Dominguez Delgado: Super nice and very competent company, it shows that they are professionals with years of experienceRecommended 100x100
Jordi Jimenez Bassas: very good place in its service with great facilities and good work team, pleasant and very good place to rest and relax
Marc Crespo: We rented an apartment with Stay Apartments and both the service and the apartment were very good, I would repeat it again.
Noah Burger: No devolver la fianza de 1050€
2. ChicRoom Barcelona - Ciutat Vella

5
10 reviews
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Address: Carrer de l'Escar, 26, 08039 Barcelona, Spain
Telephone: +34 933 68 21 07
Business type: Vacation home rental agency
Rafael Furoni: As a former ex Chic Room customer, I feel compelled to register my dissatisfaction with the company. Yes they will treat you very well for you to make your rent and show the properties available. However they will be unable to manage any future needs of you. And also to support you legally when leaving a floor. They border on irresponsibility and believe that customers, especially foreigners, do not have any kind of rights!I definitely don't recommend it. Keep your distance!
Roses Yachts: Sometimes we require apartments for our clients and ChicRoom are the best to deal with. Always a pleasure to work with. Keep up the good work!
Diego M.: My experience with Cristian has been very positive, he is a good professional, punctual, polite, friendly and he does what he says, the same cannot be said of other real estate agents. I recommend it!.
Oral Inaler: and time proved we were lucky meeting them.Through the network of Chicroom's Patricia and Cristian, we could make a deal for a nice flat, where both us and the landlord were satisfied on an optimum level. The details like transferring of utility bills, bank account arrangements etc are all solved by Chicroom, with an English level that is hard to find in Spain.They get their good commission but it just worths when you move to Barcelona without even speaking Spanish or Catalan. They informed and helped us with every step of the move, even after it was completed. It is more like a friendship than a business relationship.A definite five star service.
Laura Freedman: I used several different flat providers before moving permanently to Barcelona. Chic Rooms was the best we found.We had LOTS of problems with other companies - one pulled a bait-and-switch on us. Another gave us a place with an dial-up speed internet connection and then kept our 1,500 Euro pre-payment when we had to leave, and now refuses to respond to calls or e-mails at all. We had other horror stories as well.However, Patricia and Christian, the principals who run Chic Rooms, really listened to our needs and frustrations, and bailed us out of a jam when we were at wits-end in this unwieldy city.Our flat in El Born was awesome - big, bright, quality installations, with a huge terrace, picnic table and awning - definitely the most comfortable of the 7 or 8 flats I stayed in on previous trips to Barcelona.Patricia and Christian are quality folks - we found them to be honest, very responsive and easy to deal with. It was helpful to have a second decision-maker readily available when one was out of the office. They're also lovely people, which wasn't the case with everyone we dealt with.We had occasion to test the quality of their service several times. When the internet was acting wonky, they sent workmen. It turned out there was a problem affecting the whole neighborhood. When we had to extend at the last minute because the permanent flat we had found wasn't ready yet, not only were they were flexible, but they even offered to change our rent to the monthly rate, which let us stay longer at no extra charge.There are a small number of reliable, honest companies run by good people with with access to great high-end flats in Barcelona. In our experience, Chic Rooms is one of the best.
Alex Bourgeois: We loved our stay in Barcelona! The short term holiday apartment we rented from Chicroom was beautiful, clean, in the city centre .. and the check in was very quick and easy!
Frankie Lee-Cooper: messages, emails, and instant messenger. The agent has told us that they cannot do anything as they do not hold the deposit.We are now at the point where this is becoming very worrying as we have had to visit a solicitor in Spain at extra cost to advise us on what is best.Although ChicRoom Barcelona seems that they have a great portfolio of properties and very friendly on the phone I still do not see to this day what they are doing about the situation in order to resolve it.Its very unprofessional and when we return to live back in BCN we will certainly not be using them
3. Apartment Barcelona Rentals - Gracia Pool Apartments - Gràcia

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4.9
24 reviews
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Address: Carrer de Ballester, 28, 08023 Barcelona, Spain
Telephone: +34 934 17 32 66
Business type: Vacation home rental agency
Hanna: Clear Warning! You have to pick up the key 5 kilometers from the actual apartment. There was no information on this on the website. Only after booking, when it is too late. It really seems like a scam, since there are so many fees to pay (f.e. to pay with card). They do not seem to be interested in customer satisfaction at all.
Cléa Maurice: Nous sommes déçus de voir les gros défauts apparents (saleté et insécurité du lieu).Les deux baies vitrées ne peuvent pas être fermées, elles ne se verrouillent pas. Tout le monde peut entrer par l'extérieur ce qui nous dérange car nous ne pouvons pas laisser nos sacs à l'intérieur de l'appartement !!!Nous avons découvert des salissures à différents endroits : sous le canapé lit (qui a une latte manquante et cassée), sur la vaisselle et sur les matelas. Ensuite, le lavabo de la salle de bain est bouché.Il y a des insectes morts sur le sol.Nous avons payé 1043 euros pour 3 nuits et nous sommes très déçus.
Eva SS: Perfecte.... ideal parelles i per estar uns dies a Barcelona i al millor barri....GRÀCIA
Beatriz Kastro: El buen estado del apartamento, muebles nuevos... La verdad que muy cómodo para pasar unos días en Barcelona, bien comunicado con el centro con metro y bus.
Stephanie B.: apartamentoporhoras(dot
Georg Hatzelmann: Wir waren dort im September/Oktober 2017. Die Küche war richtig dreckig. Alle Teller, Gläser und Besteck in der Küche entweder schmierig oder richtig verdreckt. Im Schlafzimmerschrank eine dicke Staubschicht. Hier hatte lange niemand mehr geputzt. Auch in dieser Wohnung wieder Schimmel im Bad. Die Zimmer, anders als auf den Darstellungen des Anbieters, total einfach gehalten. Keine Dekoration, Tagesdecken, oder etwas, was die Bilder des Anbieters Myspace Barcelona versprechen.Die Beschreibung deckt sich im Wesentlichen mit der der ersten Wohnung (Carrer de Ballester, 34Carrer de Ballester, 34, 08023 Barcelona, Spanien), daher hier nochmal die erste Bewertung in Kopie:"Schreckliche Unterkunft. Dreck, wo man hinschaut. Abgewohnt, kaputte Glasscheibe, Schimmel im Bad, verdreckter Ofen, verdreckte Betten (Urin, Haare,...) Teuer (4 Nächte, 1.100,00 EUR). Wir waren dort im September/Oktober 2017. Vor Ort haben wir uns beim Anbieter gleich beschwert. Drei Anrufe, immer mit der Zusage vom Anbieter Myspace Barcelona, sich kurzfristig zurückzumelden. Nichts kam bis zum späten Abend. Ich habe sogar noch meine Handynummer per Mail am ersten Tag nachgeschickt, um so ein Missverständnis gleich zu vermeiden. Ohne Erfolg. Wir sind dann im Büro vorbei gegangen. Dort hieß es, sie hätten angerufen. Auch mit Verweis auf mein Anruferprotokoll, keine Einsicht, dass sie eben nicht angerufen haben.Wir haben eine Ersatzwohnung angeboten bekommen, die gleich ums Eck war (Apartment Barcelona Rentals - Gracia Pool Apartments Carrer de Ballester, 28, 08023 Barcelona, Spanien). Auch sie war vergleichbar verdreckt. Die Fotos vom Anbieter (Tagesdecken, Sauberkeit, Dekoration, Anschein einer Designerwohnung) haben nichts mit der Realität zu tun. Die Fotos stelle ich dazu noch ein. Wir haben leider erst im Nachhinein herausgefunden, dass der Anbieter unter verschiedenen Firmennamen agiert. Eben Myspace Barcelona, aber auch Apartment Barcelona Rentals, und dazu noch als Anbieter, der die Zimmer stundenweise vermietet, "Apartamento por horas". Dahinter steckt in jedem Fall die Firma CDE B. 30, S.L.Bei der Recherchearbeit haben wir außerdem festgestellt, dass der Anbieter seine Wohnungen intensiv selbst oder mittels Fake-Accounts bewertet. Die Bewertungen sind von anderen Angeboten teilweise direkt übernommen.Der Anbieter Myspace Barcelona arbeitet höchst unseriös.Sollten Zweifel an der Darstellung bestehen, bitte einfach melden. Ich kann neben den Fotos sämtliche Korrespondenz mit dem Anbieter belegen."
Hanna: . They do not seem to be interested in customer satisfaction at all.
Cléa Maurice: .Les deux baies vitrées ne peuvent pas être fermées, elles ne se verrouillent pas. Tout le monde peut entrer par l'extérieur ce qui nous dérange car nous ne pouvons pas laisser nos sacs à l'intérieur de l'appartement !!!Nous avons découvert des salissures à différents endroits : sous le canapé lit
Beatriz Kastro: The good condition of the apartment, new furniture... The truth is that it is very comfortable to spend a few days in Barcelona, well connected to the center by metro and bus.
Stephanie B.: apartamentoporhoras
Georg Hatzelmann: , daher hier nochmal die erste Bewertung in Kopie:"Schreckliche Unterkunft. Dreck, wo man hinschaut. Abgewohnt, kaputte Glasscheibe, Schimmel im Bad, verdreckter Ofen, verdreckte Betten
4. My Space Barcelona Apartments - Sarrià - Sant Gervasi

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4.9
248 reviews

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Address: Carrer de Prats de Molló, 14, Local, 08021 Barcelona, Spain
Telephone: +34 934 17 32 66
Business type: Vacation home rental agency
360 Epic Systems: Great host and place
Pedro T. Santos: Great experience from reservation up to deposit refund.I needed 2 apartments for 12 pax, and their recomendation was great. Better than the pictures. Flexible check in timings through programmed keycards.Deposit returned 18 days after.
Mirelle Nashaat: Everything is really perfect and exceptional here.
Agustin Garcia: Excellent service! Deposit returned on time! recommendable
Gözde Akbulut: It's been 1 month and still our deposit has not come back
GTX KILLMONGER: WARNING WARNING WARNING!!!!!!! These people are scammers, they will take your security deposit for themselves. I've been waiting almost three months for my deposit and they barely respond and when they do they make up a bunch of lies for their convenience to keep your deposit. STAY FAR AWAY from these scammers. They state that you'll get your security deposit within 15-20 days and after that they make up lies and fake bills in order to keep the deposit. The woman especially won't help you and create a bigger problem as she doesn't understand normal English and doesn't even know their own policy. Scammers please stay far away.
Kevin Porenta: Alt und abgewohnt. Bezahlte Kaution bis heute nicht wieder bekommen
Fabio Plati: comunque il check in online molto comodo come le tessere tramite smartphone e senza perdere tempo, bel locale anche se con qualche piccolo difetto qua e là… climatizzatore ottimo in pochissimo raffreddava l’intero appartamento consigliatoWi-Fi super veloce
José Fernando Flor: Beautiful place!!!
Joaquim Almeda: Parking for rent, rudeness on the phone and reluctance and disinterest in the visit. Thus one loses the desire to establish a lease.
ayesha monem: THIEVES!!!!! they dont pay your deposit you will never get it back, i have been requesting for 3 months now. first i waited the first 2-3 weeks till the bank transfer of 400 Euros comes in but nothing, then i started to get in contact with them DAILY. phone calls mostly as they would ignore my messages, my husband also used to call them. we were so patient and understanding and they fooled us with 'oh we dont have your bank details" even though i filled it out on the form! then "the accounting is shut today" "it has been done" "we are a different department but we cant get u in contact with anyone from the finance department" THIS LIST WENT ON. Really disappointed as this was one of my best trips i took in my life and i have to get treated badly at the end
FRANCISCO PRADOS: Professional scammers. They charge you a deposit of €400 for 2 days plus the rental amount and then they do not return it. In addition to giving you an apartment that does not look like the one in the photos at all.THEY ARE SCAMMERS. You call to get your deposit back, they tell you that you will have it in a few days and nothing at all until in the end every time you call they cut off your phone. And the police do nothing even if you report why the amount is €400 and that is considered theft. They don't even bother
Daniel Louro: for 2 adults and 2 children. Upon check-in, I was informed that there had been a flood due to a water leak in the apartment and that it would be impossible for me to stay, but since it was already evening, they would let me stay in another apartment, but ONLY FOR 1 NIGHT, as it was already booked for other people who would arrive the next morning. Since I had no other option, I had to accept, but after entering the alternative apartment provided for that 1 night, I immediately noticed that I could not stay there for a single night, as it was not clean and and the beds were on the upper floor with access by a sort of glass staircase with no protection, what would not be safe for my children. I informed the company employee that I would not stay even that 1 night and went with my family to a hotel, returning the keys. After weeks calling and sending emails trying to receive the refund of approximately 2.000 Euros, I only received a refund for the security deposit and part of the tourist tax, leaving aprox. €1,500 pending.After another two weeks demanding a response about this refund, the company's last response was via a forwarded message by whatsapp with the following text:"They confirm that he used the service for one day, that given the difficulty in the flat, he was offered an alternative and he did not accept. The money cannot be returned."The company's allegation is false and unfounded. Firstly the alternative given by the company was for only 1 night and not for the entire period of my reservation
Sofia Prados: IS A GOTCHA. They ask you for a deposit of €400 which they claim to return within a maximum period of 2 weeks. I have been waiting for 1 month and they have not returned it to me. I have contacted them several times and they hang up on me.A disappointing stay. They promised us a decent apartment and gave us a basement with no windows, as well as a lot of noise from the neighbors. The 3 nights we spent, all with children screaming and having parties. We went to a congress and we didn't rest for a night.This is to report.
Katharina Kelm: 400 € deposit withheld!Although we haven't caused any damage.Cheats! not recommended!400 € Kaution einbehalten!Obwohl wir keine Schäden verursacht haben.Betrüger! nicht zu empfehlen!
Netoptima Siempre Conectado: It was wonderful
Alessandro Cimino: I would like to put zero stars but unfortunately I can't. incompetent, dirty and damaged house, untrue photos. if you enter the house and realize the scam you cannot be reimbursed. rude and inattentive staff. they don't reply to messages. I could write a book about my story. do not rent apartments from this agency, I received the deposit after two months of waiting, after numerous calls, numerous emails, numerous threats to report. they kept putting off the refund making absurd excuses. after two months I received less money than the amount given, adding undeclared expenses in the month required by law. they sent me less money without telling me anything about the additional expenses, then justifying them with bills that did not correspond to my rental period. scammers and inefficient. stay away from them. I write this review hoping that more people know about it and avoid this trap
5. AB Apartment Barcelona - Eixample

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4.1
380 reviews
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Address: Gran Via de les Corts Catalanes, 558, Bajos, 08011 Barcelona, Spain
Schedule: Opens at 10:00 AM
Telephone: +34 934 81 35 77
Business type: Vacation home rental agency
Ruby Thornton: The apartment was great! It was perfect for my four friends and me. The amenties were great and clearly stated on the website. The images matched the apartment. Overall, great stay and perfect for a few nights in Barcelona!
brett wood: Our daughter studied in Barcelona from august 2022 through July 2023 we needed an apartment for her to stay, we contacted AB apartments, they were professional right from the first call, gave us good choice and we’re very helpful once we had viewed the apartment we wanted, everything was smooth and straightforward which is exactly what we needed, the apartment was beautiful and in a great location near to Camp del arpa metro stop. Great residential area, very quiet and safe , Checking out was very smooth as well, we can’t thank the team enough as leaving your daughter in a foreign city is always concerning but nice to know you have a good relationship with your agent if she ever needed anything to do with her homeFive stars from us !!!!!
Megan Wardrop: We couldn't have been happier with this apartment. It is in a great neighborhood that feels residential but is still active and close to all the things you want to see in the city. The private roof deck is really something special. Getting in via the virtual key was easy - no problems at all. Bonus is the cute and very good coffee shop right next door, and tons of tapas stops right around the corner.
Carla Podda: Appartamento pulito,, comodissimo con tutti i confort, vicino alle fermate di metro e autobus. Le chiavi digitali sono comodissime perché alla casa si accede semplicemente utilizzando lo smartphone. Il personale è disponibile e preparato, sempre pronto a supportare gli ospiti con professionalità e competenza.
miguel anton: DESASTROSONos avisan a menos de una hora del check-in de que el apartamento que habíamos reservado (y pagado, fianza incluida) no está disponible y nos realojan en otro apartamento de características totalmente diferentes, siendo esta la única solución… y no es nada fácil comunicarse con la persona adecuada por teléfono.Nada recomendable, cuando tienes el mismo problema con Airbnb te asignan un hotel con características similares al apartamento elegido.Nunca más.
Tanya Wilderspin: Excellent stay. Team was warm, welcoming, helpful and very responsive. Location was superb and flat very clean. Wouldn't hesitate to stay with AB again and would definitely recommend.
Nathalie CHARTON: What à wonderful experience with AB Apartment Barcelona ! Everything was perfect, really.The apartment was great, very cosy and clean, with up to date decoration and furnitures, and i found it very affordable for such à quality and location near Sagrada Familia Cathedral.What is super nice also with AB Apartment Barcelona is that everything is simple (check in, check out, payment, resolving of some normal little problems during the stay...etc)And to finish, the people in charge of the customers relations are very efficient and very nice : they answer immediatly to emails with a real kindness. They make their possible to satisfy all your demands.I recommand AB Apartment Barcelona for your long stays in the city at 200% !!!
K: A nice and large apartment - 6 bedrooms is a good solution for a larger group of friends or a family. Very close to the metro, shops, restaurants. Also close to La Rambla and the sea. If I come back to Barcelona, I would rent an apartment from AB :)
Pearl Fernandes: Great location, very central and steps away from the Metro. The apartment although a little small was very clean and comfortable.
Anamta Atiq: Personal extremadamente educado, con los apartamentos perfectos para ofrecer en vacaciones.
Mika Kenttämaa: Buen apartamento para alojarse durante la visita a Barcelona. Había suficiente espacio para 6 personas y el aire acondicionado funcionaba en cada habitación. La situación era tranquila, había tiendas de alimentación y restaurantes cerca. Las paradas de transporte público tampoco estaban tan lejos. Estaba limpio y las camas eran agradables. Al principio hubo un pequeño problema con el sistema de apertura de la puerta, pero finalmente se abrió. Balcón era agradable.
Eduardo Espínola: El apartamento es muy bonito, muy grande, cómodo y es como en las fotos. El servicio al cliente es excelente y realmente aprecio lo eficientes que fueron durante nuestra estadía. ¡Siempre fueron muy serviciales, muy amables y muy educados! ¡¡Muchas gracias!!
Ke Tang: (Traducido por Google
Siniša Kojić: Odličan smeštaj
Sara Radic: Excelente ubicación y apartamento muy limpio. ¡Lo recomiendo!
Richard Rúsek: Fantástica empresa y apartamentos. Limpio, buen diseño y comunicación muy amable y servicial. No encontré ningún problema.
Ernesto Rua: Definitivamente no vale la pena el dinero. Nos alojamos en la unidad ubicada en Carrer Sant Salvador 20-26, 2-2, las habitaciones eran súper pequeñas, los colchones súper delgados, había muchos enchufes que no funcionaban, la ducha goteaba por todas partes, el apartamento era súper ruidoso en noche, una cortina no se podía bajar y la puerta del baño ni siquiera tenía cerradura, solo un agujero. Sorprendentemente, cuando nos registramos informé de todos los daños en el apartamento y ni siquiera estaban al tanto de ellos.Otro dato curioso es que es un apartamento para 4 personas, y te dan la bienvenida con un pequeño paquete de café, que obviamente vale la pena por uno, prefiero no dar nada más que solo uno.Totalmente no vale la pena pagar 1.300 euros por 3 noches, me sentí totalmente robado.¡¡¡¡No recomendado!!!!
Peter Smith: Great apartment in really good location near to Sagrada Familia and right next to metro station. Plenty of bars and shops nearby and beach is only a bus drive away. Good apartment for family of 5 and rooftop area with sun loungers was an extra bonus! Great customer service from AB Apartments. Digital key access was very easy. Would stay again! :-)
caroline swords: I stayed as a solo traveller for 32 days in May 2023. I was a bit wary of letting agents as you hear some bad reviews and did a lot of research first, checking reviews etcas I live in Ireland.My daughter is renting an apartment in Barcelona long term through AB apartments and she recommended them having tried several other agents first which she didn’t find very helpful. They also speak very good English which is a godsend if your Spanish is not very good.Coming from a banking background with 33 years experience in customer service I can honestly highly recommend AB apartments.They are very professional, well organised and always reply promptly if any queries or issues arise.I felt very secure in the ground floor apartment in Carrer de Grau i Torràs as apartment has security systems in place.I would have no hesitation using them again.
Delshad Ghafour: Ich habe Par mal gebucht jedes mal zufrieden sehr gute Personal in zentral
belinda romero: AB Apartment Barcelona is a legit real state agency. I have used their services for renting apartments for the summer in Bcn. They have a great range of options throughout the city. Great service, good prices.
Ramiro Ramirez: , el monto de la noche subió de 203 USD a 226 USD.Es más fácil reconocer un error y más serio zanjar el asunto en el momento.. que intentar dar a entender que el error fue mio. Si en la respuesta de la opinión hubiese buena intención.. hasta hubiese cambiado la calificación por el mal entendido.También era más fácil que en el momento me diga que no se podía respetar el precio por el que consulte y ya no perdía tiempo.Pero bueno.. está en ustedes leer bien la conversación que tuve con él.. y pedir las disculpas correspondientes.
Dani Ivanov: My family had great time at AB apartment. It was very clean and comfortable. Close to the Metro and a lot of restaurants. There is small coffee shop/bakery right next to the entrance of the building. Perfect location not too far from the airport and the Barcelona-Sants train station. We love it!
Carla Podda: Clean, very comfortable apartment with all the comforts, close to metro and bus stops. Digital keys are very convenient because you can access the house simply using your smartphone. The staff is available and prepared, always ready to support guests with professionalism and competence.
miguel anton: no está disponible y nos realojan en otro apartamento de características totalmente diferentes, siendo esta la única solución… y no es nada fácil comunicarse con la persona adecuada por teléfono.Nada recomendable, cuando tienes el mismo problema con Airbnb te asignan un hotel con características similares al apartamento elegido.Nunca más.
Nathalie CHARTON: And to finish, the people in charge of the customers relations are very efficient and very nice : they answer immediatly to emails with a real kindness. They make their possible to satisfy all your demands.I recommand AB Apartment Barcelona for your long stays in the city at 200% !!!
Anamta Atiq: Extremely polite staff, with the perfect apartments to offer for vacation.
Mika Kenttämaa: Good apartment to stay during visit in Barcelona. There were enough space for 6 persons and aircondition worked on every room. Situation was peaceful, there were foodshops and restaurants nearby. Public transport stops was also not so far. It was clean and beds was nice. At first was a bit problem with door opening system, but it opened eventually. Balcony was nice.
Eduardo Espínola: The apartment is very beautiful, very big, comfortable and it is like in the pictures. The customer service is excellent and I really appreciate how efficient they were during our stay. They were always very helpful, very kind and so polite! Thank you very much!!
Siniša Kojić: Excellent accommodation
kurro lopez: y su propio inventario.La mesa que se supone que yo he roto en el anuncio es una mesa, ,en el inventario salen dos fotos, la primera mesa no es la que esta en el apartamento y la segunda foto que sale en el invetario ohhhhh sorpresa !!!! ya sale con la pata rota.Eso mismo pasa en la comoda, la propia foto del invetario
Anthony Morel: . Buena relación calidad-precio, el único problema encontrado, pero no culpa de AB, es que nuestros vecinos eran bastante ruidosos.
Jovan Milojkovic: AB Barcelona's appartments near Sagrada Familia are perfect, the best,we were accomodated in two appartments, perfectly suited to all our needs, perfect experience with supporting staff...THANKS to all in agency for we spent perfect 9 days in your beautifull city....
Ruggero Venturi: Excelente experiencia, departamento en zona conveniente a todos los servicios. Las fotos representan la realidad. Amplio, luminoso y bien iluminado.
Hadina Merkier: Muy buen estadía. Ubicación y precio excelente. Muy buena atención.
Sara Donnelly: walk to beach, many cafes and restaurants nearby but also more quiet relaxed location than downtown. Highly recommend for a few days in Barcelona.
Jamal FAJOUI: Una agencia profesional y receptiva. ¡Excelente! Para recomendar sin dudarlo.
eyyFlaaco: ¡El apartamento era perfecto al igual que el servicio al cliente! ¡Realmente lo recomiendo!
Mikhail Bletsko: Nice apartment, near the beach. Clean and cozy.
Olivier Jdt: Bonito apartamento acorde con las fotos y cerca de todos los servicios. La playa está a 5 minutos.El equipo AB está a su disposición y responde muy rápidamente a todas sus preguntas.Yo recomiendo
T: Teníamos alojamiento cerca de la Rambla, el apartamento era tal y como se anunciaba en el sitio. La comunicación fue súper fácil y sencilla, al igual que la descripción del check-in y check-out. Volveríamos a reservar en cualquier momento a través de AB Apartment, solo tomar otro apartamento, ya que los vecinos o residentes arriba de nosotros están despiertos y ruidosos desde las seis y media.¡Atentamente!
lorena salafia: Atencion perfecta, apartamento super comodo y bien ubicado con buenos precios.
Girish Wani: We a family of 5 people stayed with AB apartments in Barcelona in Aug 2023. It was a great stay, we thoroughly enjoyed mainly due to the perfect location of the apartment. The apartment was also well maintained and clean. Must also appreciate the prompt customer service. I will definitely think about staying with AB apts. again if I come to Barcelona in the future.
Barbara Picciolo: Excelente posición. Apartamento completo con todo. Tranquilo e impecable. Perfecto para una familia.
Lopez Bellard: Excelente estadía en un departamento amplio y muy bien ubicado. paredes delgadas si los vecinos son ruidosos.
Joelyton Franklin: Mala elección, pagamos caro un apartamento viejo, que se estaba cayendo a pedazos. El servicio es prácticamente inexistente o ineficiente. Tuve que pedir 4 veces una factura.
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Address: Avenida Diagonal 640 E-F, Second Floor, 08017 Barcelona, Spain
Schedule: Open 24 hours
Telephone: +34 648 69 45 19
Business type: Vacation home rental agency
Shannon Stambaugh: It was so difficult to choose a place to stay when there were so many beautiful properties to choose from! The staff at Luxury Barcelona was incredibly helpful, working with us from day one to find the right place for our family.
Thomas Wagoner: Luxury Barcelona really has their act together! These properties are fantastic and the staff is willing to please.
Trevor Hooper: You won't find any more friendly or knowledgable staff in the industry! Highly recommend :)
Lisa Howard: I LOVE working with the people at Luxury Barcelona. They are very helpful and very knowledgeable about their homes. They are passionate about what they do and go the extra mile to ensure your vacation will be perfect. Can't wait for my vacation to start!